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Marks and Spencer

What we sell

We are one of the UK's leading retailers of clothing, home, beauty, food products and financial services. Virtually everything we sell carries the Marks & Spencer brand and this allows us to influence every aspect of how a product is made. Around 10 million customers shop with us every week.

Labels

We try to make sure that all the labels on our products are clear and relevant so that people can make informed decisions about what they buy and how they use it. We sell a wide range of products and our customers may want to know about ingredients, production and usage. Our aim is to provide 'open and honest' labelling. For example, we believe that we are the only major retailer to label all products with the country in which they were produced. Further information about the origins of ingredients such as meat and fish are included on some food products.


Diet & health

We sell a wide range of foods. Some are indulgent treats, others healthier options. We see our role as assisting our customers in achieving a healthy diet by providing them with the information they need to make informed choices. Within our product ranges we aim to offer options for customers with specific needs, for example children and those on a diet.

Financial Services

We launched our Marks & Spencer Chargecard in 1985 and have been developing our range of financial services products since then. Last year we introduced the &more credit and loyalty card. To help customers understand the costs of credit, we have a policy of no hidden fees. We do not disclose customer data or information to third parties for the purposes of onward selling.




Find out more about Financial Services Respect of privacy By understanding our customers' lifestyles we are able to develop new products and services that meet their needs. We respect the privacy of any personal data we hold and only use it in line with customers' wishes. We do not sell any personal information to third parties without permission.



Our Stores

We have over 450 stores located throughout the UK, this includes our largest store at Marble Arch, London. In addition, the Company has 200 stores worldwide, including over 130 franchise businesses, operating in 30 countries. We have a growing international business including wholly-owned stores in the Republic of Ireland and Hong Kong, franchises in 30 territories and Kings Super Markets in the US.

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